Privacy Policy

Last updated: August 14, 2025

This Privacy Policy explains how Cinderella clinic (“we”, “us”, “our”) collects, uses, stores, and protects your information when you use our website https://cinderella.mn and related services (collectively, the “Services”). Our Services are governed by the laws of Mongolia.

Information We Collect

We collect and process the following categories of personal data:

• Identity & Contact: First and last name, email address, phone number.
• Booking Information: Service type, appointment date/time, and related notes needed to provide the requested service.
• From Social Logins (e.g., Facebook/Google): Information you permit us to access, such as name and email, for authentication and account linking.

How We Use Your Information

• Provide and manage bookings: Create and confirm appointments and deliver our services.
• Communications: Contact you regarding appointments, updates, or support inquiries.
• Service improvement & safety: Maintain service quality, prevent misuse, and comply with legal obligations.

Data Retention

Appointment and related account information are retained indefinitely to ensure service continuity and accurate records. If you request to deactivate your account or remove social login links (Facebook/Google), we will honor your request. However, certain historical booking data may be retained in our systems as permitted by law and for legitimate business purposes (e.g., service records, fraud prevention).

Information Sharing and Disclosure

We do not sell or trade your personal information. We may share limited data with service providers who support our operations (e.g., hosting, messaging). These providers are contractually obligated to protect your data and use it only to perform services for us. We may disclose information if required by law or to protect our rights, users, or the public.

Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure.

Your Choices & Rights

• Social Login Controls: You can manage what information is shared through your Facebook/Google account settings at those providers.
• Access & Update: You may request access to or correction of your personal information by contacting us.
• Deactivate Account / Unlink Social Logins: You can ask us to deactivate your account and/or remove Facebook/Google links as described below.

Data Deletion Request

If you would like us to delete your personal information, deactivate your account, and/or remove Facebook/Google login links associated with your profile, please follow one of the options below:

1. Email Request: Send an email to info@cinderella.mn with the subject “Data Deletion Request”. Include the email/username used on our Service and briefly describe what you want deleted or deactivated.

We will acknowledge your request and complete the deletion/deactivation within 7 days, then notify you by email. Please note that certain historical booking data may remain as permitted by law and for legitimate business purposes (e.g., service records, security, or legal compliance).

Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Please review this page periodically for any changes.

Contact Us

Cinderella clinic

Website: https://cinderella.mn

Email: info@cinderella.mn