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Data Deletion Request

Last updated: August 14, 2025

If you would like to request the deletion of your account and personal information from Cinderella clinic, please follow the instructions below. We will process your request within 7 days after receiving it and confirm the deletion by email.

How to Submit Your Request

  1. Send an Email: info@cinderella.mn with the subject line “Data Deletion Request”.
  2. In the email, include your registered email address or username.
  3. Clearly state what you want to be deleted (e.g., close account, remove Facebook/Google login, delete booking history, etc.).

If your request is incomplete, we may contact you to obtain additional information.

Note

For legal or service security reasons, certain historical information (such as booking history) may be retained even after your account is deleted.