SERVICE TERMS

1. GENERAL PROVISIONS

1. www.cinderella.mn is the official website of Cinderella Clinic.
2. This condition is subject to acceptance and confirmation by the customer before making a purchase or using the website.
3. Cinderella Clinic (hereinafter referred to as the organization) and the customer (hereinafter referred to as the customer) shall jointly monitor the implementation of the terms of this service.

2. WEBSITE AND ITS ACTIVITIES

1. www.cinderella.mn The trademarks are the property of Cinderella Clinic and it is prohibited to copy, duplicate, imitate or otherwise use the logo, name or other design of this website.
2. If information on the Website, price updates, promotions and new services differ from those in other industries, the information in other industries will be considered accurate.
3. Users have the right to freely express and send complaints about the website, new ideas, requests to sell new products, and comments in accordance with the rules of the website.

3. WEBSITE USERS AND MEMBERSHIP

1. The Website has a membership. Any user who wants to use the web or access news, make purchases, or place an advance must be a member of the web.
2. The organization shall check the completeness and accuracy of the member’s information from time to time, and this information shall be confidential and the organization shall be fully responsible for its confidentiality.
3. The user is fully responsible for the accuracy and truthfulness of the customer information.
4. One user has the right to become a member with one email address. The used email address will not be used for another membership. If another person uses the accumulated bonus, Cinderella Clinic reserves the right to cancel the total accumulated bonus.
5. Once you sign up and become a member of the website, the user will have their own page. The account includes your purchase history, personal information, delivery address, and accrued bonus.
6. If the user enters false or inaccurate information or fails to fulfill his / her obligations as a member, the member’s account will be closed.

4. INTERNET SHOPPING

www.cinderella.mn The website advertises the purchase of basic products, services and treatments of Cinderella Clinic and advance through the Internet.

5. ADVANCE PLACEMENT AND PAYMENT

1. Customers can place a deposit for all treatments and services and collect bonuses from it.
2. The customer must consult with our specialist doctor and beautician for the selected treatment and service.
3. Our organization does not bear the risk of ordering arbitrary treatment and services.
4. Advance payment shall be made at 50 or 100 percent of the total cost of treatment and services. Depending on the amount paid, bonus points will be collected for each user.
5. Accumulated bonus points entitle you to deductions when purchasing the desired treatment, service or product.
6. The advance will be transferred to the organization’s QPAY and account.
7. Name, register and phone number must be written when placing the advance.
8. By placing an advance, you do not assume that you have received treatment and service time. Please call 77777878 to make an appointment. Or post an advance after you take the time.

6. SCHEDULE

1. Website operation: 24 hours
2. Medical sector: 09-23 hours / 77777878 /
3. Down payment: 24 hours

7. REFUND TERMS

1. 10% of the total price will be deducted when the customer returns the treatment, service or product without receiving it at all.
2. Bonus points will be canceled if a refund is made.
3. Treatments, services and products can be replaced with similar products.
4. The buyer may return or exchange the goods within 24 hours after receiving the product in accordance with the above provisions 1.2.

8. OTHER PROVISIONS

1. If you have any questions or clarifications about user information and payment, the web operator may contact the user’s phone or e-mail for inquiries.
2. Complaints and disputes arising from users shall be resolved in accordance with the terms of service of the website, the guarantee of confidentiality and the laws and regulations of Mongolia.
3. Customers can make suggestions, questions and inquiries using e-mail and chat or by calling 77777878.